by rfossi
I spoke with a team member via chat and found out there isn't a way to set a threshold or delay a DOWN state on JSONPath Expression REST API monitors.
Scenario: REST API monitor | Check Frequency = 30 mins | Content checks for a certain JSONPath Expression.
The URL it checks is a processing queue
Sometimes large jobs run through it and the JSONPath might fail for ~120m. That is expected.
The only time monitor should to be DOWN is if it fails 4 times (120m).
Currently, the monitor immediately updates to DOWN state after 1 failure. That skews our numbers.
The request is for an option that allows REST API monitors to have an actual threshold before the "trouble" or "down" state is triggered.
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Hi,
Greetings from Site24x7.
I'm not sure who has given you this information, But for satisfying your requirement of delaying 'down', 'trouble' alerts getting triggered, we do have 'Notification Delay' feature which can be used to delay the alert sent from Site24x7 based on your configuration set for the respective Rest Api monitor.
Please follow the steps to configure notification delay.
1. Access monitor edit page
2. Scroll down to the "Alert Settings" section and from the "Notification Profile" option, click the edit icon
3. From the 'Notification Delay ' section, you may configure the required condition by selecting from the 'Notification delay' & 'When the status is' fields and add new cconditions for more status
4. Save the form and save the changes on the monitor edit page
Kindly let me know if this helps and get back if you need more assistance with this.
Regards,
Jenzo
Site24x7
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