We would like to see that a customer webhook can be selected as notification medium in the notification profile.
Reason for the request:
Site24x7 is integrated with out ITSM tool. When an alert is triggered an notification will be send to our tool and a ticket is created.
In the SLA with our clients we agreed to not act on alerts in the weekends so we want to avoid that the webhook to be triggered in the weekend.
So we have created an alerting profile but we can only connect this to email, sms, voice call and push notification.