I would like to request the addition of a Service Health feature in Site24x7 similar to Azure Service Health. This feature should provide real-time visibility into cloud service outages, disruptions, and regional issues across monitored services.
In Azure, Service Health displays:
- Active service issues
- Impacted regions and services
- Tracking IDs and event timelines
- Severity levels (e.g., informational, warning, critical)
- Affected locations shown on a map
- Event history and final PIR reports
Having a similar Service Health dashboard in Site24x7 would help proactively identify whether performance or availability problems are due to platform-wide outages rather than customer-specific issues. It would also improve incident response and reduce troubleshooting time.
Hi Pavan,
Thank you for sharing this request.
We understand the need for integrating Azure Service Health information. However, at this time, we are unable to support third-party components for Azure Service Health. The Azure Status page does not provide APIs or RSS feeds that would allow us to fetch service status or incident details in a reliable manner, and relying on HTML parsing may lead to inaccurate results.
Due to these limitations, we are unfortunately not able to support this integration right now. We appreciate your understanding.
Regards,
Jenzo
Site24x7