1. Do you find the current RCA reports useful?
Yes, this takes out much of the manual investigations.
2. Would you wish to include any other detail in the report?
If the server is a virtual machine and if we are connected to vCenter/ESX, include logs from VMware for this server.
3. Would you like to have a dashboard for overall incidents that happened across all server monitors?
This would be nice, especially for systems we host for others. We could easily report/show incidents on a set of servers (maybe by group or tag).