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Transfert FTP


I have configured a Transfert FTP monitor, but it failed due too  "Configuration Error" and Motif is blank.

How to debug the root cause ?


Thx & rgds,


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Hello Christophe,

Configuration Error may happen for the following reasons:

  • The domain is not accessible from our servers
  • If FTP is protected by password then configured credentials could have been wrong
  • Connectivity issues between our server and your server

Please reach out to support with your account and monitor details. That will be helpful for assisting you further on this issue.



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