Right now, the Incident Title for the email automation says this:
{Component Name} is Down
There is no other status update message associated to it. This is a very vague message and not so intuitive for the users to understand at all.
I would like the option to create an incident via email with the following:
Incident Title: Email Subject
Status Update: Email Body
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by Laxmikanth S
Cheryl,
Apologies for the late response, we will check the possibility of supporting this in Email Status Automation and will update here.
- Laxmikanth
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