by Janani Sekar
Hi all,
As AI becomes more integrated into incident troubleshooting, recommendations, and IT automation, organizations need controls that define what AI can access, generate, and execute.
Zia Guardrail Profile lets you establish configurable boundaries for Zia interactions. You can protect sensitive information, detect prompt manipulation, restrict specific topics, apply safety controls, and control AI-powered automation based on your organization's policies.
Why do you need Zia Guardrail Profile?
Set guardrails to:
- Control Zia agent behavior
- Protect sensitive data
- Prevent unsafe responses
- Detect prompt manipulation
- Govern AI-powered actions
What can you do with Zia Guardrail Profile?
With Zia Guardrail Profile you can:
- Protect sensitive data: Define the data types Zia should detect and protect, and create custom detection patterns using regular expressions for organization-specific confidential information.
- Detect prompt injection and jailbreak attempts: Identify prompts that attempt to override Zia's instructions, bypass configured policies, or manipulate its behavior.
- Configure the detection sensitivity based on your requirements: Block common manipulation patterns, minimize false positives, and detect subtle jailbreak or indirect prompt injection attempts.
- Restrict specific topics: Define topics that Zia should not respond to based on your organization's policies. Add restricted topics and descriptions to control the scope of AI interactions.
- Apply safety controls: Configure controls to prevent Zia from generating harmful, unsafe, or inappropriate content. Safety Controls support categories such as harassment, abuse, violent content, and cybersecurity.
- Control AI-powered automation: Zia Guardrail Profile gives you the authority to decide whether an IT automation suggested by Zia can be executed or not.
- Apply profiles based on your requirements: You can either choose generic default guardrail profiles or create organization specific guardrail profiles.
Get started with Zia Guardrail Profiles
Configure Zia Guardrail Profiles to establish consistent AI safety and governance policies while maintaining control over how Zia interacts with your organization's data, users, and IT automation.
For more details, refer to our help documentation. Feel free to share your feedback as comments and reach us through our support team.
Best regards,
The Site24x7 team
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