6 lessons from Cloudflare's June 2022 outage

On June 21, 2022, the US-based global content delivery network (CDN) provider and security company Cloudflare suffered an outage at 6:27 UTC that lasted until 7:42. The outage was caused by a network configuration error that affected 19 of Cloudflare's data center locations — Amsterdam, Atlanta, Ashburn, Chicago, Frankfurt, London, Los Angele...


What is an incident, how to handle it, and tips for good incident management

 

Customer retention is critical. Studies show that acquiring a new customer is five to 25 times more expensive than retaining an existing one. On top of this, a marginal increase in customer retention can yield increases in revenue up to 95%.


The ultimate logging series: Logging using PHP functions

In part one of our PHP logging blog series, we discussed what logging is and covered the basics of creating logs in PHP applications using the PHP system logger. While the PHP system logger automatically records critical events like errors in code-execution, a more customized logging setup can be achieved using PHP functions.

For part t...


All you need to know about SSL certificate expiration

With copious amounts of data getting added across online platforms, safeguarding data and ensuring a secure environment are concerns among business entities.

To offer a secure and reliable service, you need to identify loopholes, implement preventive measures to thwart attacks, and ensure customer data privacy. You need a valid Secure S...


How can Guidance Report for AWS help you make data-driven business decisions?

The world is moving into a post-covid era and a cloud boom is on the horizon. Businesses require a higher return on ROI for every penny invested in a cloud service like AWS. To accomplish this, Site24x7 provides a personalized cloud assistant to attain the most out of your cloud investment. Site24x7's Guidance Report for AWS helps you adopt i...


The ultimate logging series: Using the PHP system logger

Logging is essential to application development. Logs provide exhaustive, robust information that is useful for tracking all the changes made to an application's code. PHP logs help you track the performance of the method calls within your application, the occurrence of a particular event, and the errors in your application. With proper PHP l...


3 key benefits that prove OpenTelemetry is the future of APM

Application performance monitoring (APM) solutions were designed to catch anomalies in an application or website's backend and provide meaningful insights to rectify issues in real time. Lately, though, APM solution providers have been left playing catch-up to be more inclusive of newly emerging technologies and the operational challenges the...


How to optimize Redis with JedisPool

Do you love reading about how various performance-related issues are traced out and fixed? If so, here's our story of how we fixed the Redis performance issues we were facing by optimizing JedisPool. We hope this will help you strengthen your IT environment.

Our Redis performance issues and efforts to find the cause


For developers from developers—Site24x7's engineering blog series

Site24x7 is a monitoring solution that uses many technologies, servers, and databases at the back end. Like any other IT organization, Site24x7 faces it's own set of challenges and tries to fix them swiftly to deliver the best user experience to end users. Our engineering team is never tired of experiments and never leaves any issue unsolved....


Load average: What is it, and what's the best load average for your Linux servers?

If you're using a Linux server, you're probably familiar with the term load average/system load. Measuring the load average is critical to understanding how your servers are performing; if overloaded, you need to kill or optimize the processes consuming high amounts of resources, or provide more resources to balance the workload. 

But h...