Cloud-based All-in-One IT Monitoring Platform for MSPs


Manage your customers' IT infrastructure with our scalable, secure, and affordable monitoring suite designed for managed service providers and cloud service providers.

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Gain the edge over your competition with Site24x7's MSP platform.

All-in-one Monitoring

Monitor diverse client endpoints, networks, servers, applications, and AWS from one place. Our cloud-based solution makes it convenient for you to monitor different customer networks.

A uniform platform for service delivery helps you support your clients' capabilities by offering specialized tools for their unique monitoring needs.

Multi-tenancy

Securely manage the accounts of multiple customers. Gain total visibility into client systems and scale to accommodate any number of customers.

White Labeling

Rebrand your monitoring platform and reports with a custom name, logo, and URL so that you can promote your brand, and customers can identify with it.

Flexible Dashboards and SLAs

Proactively share reports, customized dashboards, NOC views, and business views highlighting all metrics slowing down your website, with your clients. Send SLA reports to update customers about your service consistency.

Granular Roles and Permissions

Utilize individual operational roles to monitor and manage customer accounts. Unified licensing offers account admins full control on subscription and billing activities across customer accounts, including control over upgrades, add-on purchases, and alert credits.

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"Site24x7 is our preferred monitoring tool. The solution is quick to deploy, easy to manage, provides all the key insights we required, and has a responsive support team. Recently we worked with our parent company Telstra on completing an audit for AWS Managed Service Provider program, Site24x7 was key to us passing this audit. I would highly recommend Site24x7 to other IT teams or solution providers."

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David Harbert
National service delivery manager, Kloud

Solve the biggest challenges in your customers' IT stacks with our all-in-one monitoring platform.


Site24x7 offers the most flexible monitoring solution out there, so you can monitor just about anything.

Agentless monitoring for VMware and cloud infrastructure. Monitor native Amazon Web Services including EC2 , RDS, DynamoDB, ELB, EBS, and S3 using integration with the CloudWatch API.
Agent based Server monitoring to view key performance indicators of Windows, Linux, VMware hosts, FreeBSD, Docker, and macOS servers. Write custom plug-ins to monitor any attributes.
Gauge performance attributes of Microsoft applications, including Exchange, IIS, SQL, BizTalk, SharePoint, Office 365, Active Directory, failover clusters, and Hyper-V.
Holistically monitor current traffic trends and network performance of devices, such as routers, switches, firewalls, load balancers, printers, UPS devices, and storage devices.
Monitor and trace the performance issues of applications running on Java, .NET, Ruby, PHP, AWS, Azure, and mobile platforms.
View the uptime and performance of websites, web applications, API endpoints, mail servers, DNS, and more from over 90 locations globally.
Deep Integration

Deep Integration

Integrate with best of breed productivity tools such as Slack, HipChat, Microsoft Teams, Zapier and incident management solutions such as PagerDuty, ServiceDesk Plus and OpsGenie.
Reliable Alerting

Policy Driven Alerting

Set thresholds and notification profiles for your resources to alert and escalate issues. Receive real-time status alerts on threshold breaches via phone call, SMS, email, or push notification.
IT Automation

IT Automation

Automatically orchestrate incident remediation across servers, AWS EC2 instances, and virtual machines running across your hybrid IT.
Elastic Pricing

Elastic Pricing

Take advantage of highly scalable and cost-effective pricing to mitigate risks from customers' fluctuating demands.

Pay As You Grow

MSP

Best suited for MSP/CSP, IT Consultants and IT Integrators.

$49/month

$45/month

(paid annually)

Features

  • Rebrand Name, Logo and URL
  • AWS Monitoring
  • White labeled Site24x7 Dashboard
  • Agent based Server Monitoring
  • Unlimited Customer Accounts
  • Microsoft Applications Monitoring
  • Single login across Customer Accounts
  • Network Monitoring
  • Provide access to End-Customers
  • End-User Experience Monitoring
  • Unified licensing
  • Application Performance Monitoring
  • Customer Health View
  • Real User Monitoring (Web)
  • MSP Custom Dashboards
  • Email, SMS, Voice, Push Notifications
  • NOC View across Customers
  • Third Party Integrations
  • Global management of Alarms
  • RESTful API
  • Public Status Page for Customers
  • Site24x7 iOS & Andriod App
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List of Basic monitors:

Website

Server (Charged based on servers and not individual metrics)

Amazon Web Services

List of Advanced monitors:

Network monitoring licensing is purely based on the number of interfaces that are monitored. It is mandatory to have at least one active interface in order to monitor a device. While ten performance counters per device can be monitored for free, every additional ten is counted as one interface.

Every webpage that is loaded in the browser is considered as a page view, irrespective of the number of resources that are loaded behind. For example, for a single page to load, there are various resource calls for images, css, etc, which are not counted in page views. Only the webpage that the user visits is counted as page views.

Credits are auto-refilled every month, however left over refilled credits are not carried forward to the next month.

Premium support includes email, community, chat and phone.