Multi-step transaction monitoring
Multi-step transactions usually consist of various interactions of the user with multiple aspects of a website, like clicking on buttons or links, submitting forms, or handling payments. By simulating these user interactions, multi-step transaction monitoring tools help to track the availability, performance, and user experience offered by their websites or applications.
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Monitoring multi-step transactions helps in:
Getting end-to-end visibility into the entire user journey.
Ensuring optimal performance and reliability of the service offered.
Early detection of errors, issues, or possible downtime.
Performance benchmarking and tracking of trends.
Identifying regional variations in performance, latency, and more.
Monitoring the performance of third-party services used on the site or application.
If you run sites that have multiple steps, here's how multi-step transaction monitoring can help
- View and experience your site as your users do, right from the login stage to the logout stage.
- See important performance metrics like page load times, response times, and transaction completion times.
- Identify errors or bottlenecks that may affect the transaction flow.
- Ensure the availability of essential components of checkout processes or payment gateways.
- Streamline the workflow by optimizing the user experience.
- Minimize revenue loss by reducing cart abandonments, transaction failures, and other hiccups.
Workflow of multi-step transaction monitoring
Record Transactions
Record the transactions you wish to monitor using Site24x7's no-code recorder and get them added as a monitor. The user interactions on your transaction steps will be emulated and tracked at your preferred frequencies.
Detailed Analysis
Obtain detailed root cause analysis with page-level and resource-level details. View screenshots of how each page loads, view console errors, domain summary, and verify that your transactions are performing well.
Real-Time Alert
Get notified when there are issues and offer a better user experience to your users.
