Site24x7 Launches Real User Monitoring Beta to Gauge Application Experience of Real users

Analyze End-User Application Performance from Perspective of Browser, Platform, Geography, ISP and More

  • View graphical representation of response time of real users around the world
  • Gain visibility into performance of each web transaction
  • Access Site24x7 Real User Monitoring Beta at
  • Visit Site24x7 at AWS re:Invent 2014 in booth 542

LAS VEGAS and PLEASANTON, Calif – November 11, 2014 Site24x7, the cloud infrastructure monitoring service, today announced the launch of the Site24x7 Real User Monitoring beta feature. Available immediately, this feature gives accurate insight into real users' application experience and helps visualize web app interaction patterns.

Site24x7 will be demonstrating Real User Monitoring in booth 542 at AWS re:Invent 2014 being held Nov. 11-14, 2014, at The Venetian - Las Vegas, NV.

Synthetic monitoring is best suited for finding out the uptime of web services. But if real user browser performance of applications is concerned, real user monitoring (RUM) is the ideal choice. RUM provides better understanding of performance issues by providing actionable data like showing real user performance by region, browser type, device used to access the application and more, these metric assist in pinpointing issues faster to make applications more fluid and user friendly.

Site24x7 Real User Monitoring complements Site24x7's synthetic uptime monitoring from over 50+ global locations and Site24x7 APM Insight, which provides deep-dive back end transaction analysis capability, said Gibu Mathew, director of product management, Site24x7. With RUM, we now put the administrator in the driver's seat to track the full journey of a web request from a browser through the network to the back-end database.

Site24x7 Real User Monitoring

Site24x7 Real User Monitoring provides deep insight into key performance metrics right from the initiation of the URL until the request is served back to the browser. Application performance can be monitored from a network perspective by getting visibility into DNS Resolution time, connection time and re-direction time. The back-end response time provides metrics from a server perspective calculating the time taken by the server to serve the request and statistics such as the page rendering time, document processing time and document downloading time, all of which help developers tailor applications to be more fluid to end users.

Graphical representation of end-user response time and throughput globally helps understand how applications behave when accessed from different countries. Browser and device-based metrics show the responsiveness of applications when accessed from a certain browser via a specific platform, e.g., desktop or mobile. A split-up of statistics related to ISP-based performance is also captured by RUM.

Individual web transactions are monitored by response time and throughput that give visibility into the responsiveness of each web page.

To set up the new Site24x7 feature, users simply generate a small JavaScript snippet and install it in the header or footer of the HTML code of the website page that needs to be tracked. From there on, all the performance data will be captured and presented in a single Site24x7 console.


The Site24x7 Real User Monitoring beta feature is available immediately for testing and comes as a standard feature from the Site24x7 Business Pack.

For more information on Site24x7, please visit; follow the blog at, on Facebook at and on Twitter at @Site24x7.

About Site24x7

Site24x7 is a cloud infrastructure monitoring service from ManageEngine that helps monitor the uptime and performance of websites, online applications and servers. The monitoring is done from 40+ locations across the world, thus giving you a global perspective of the end-user experience. Site24x7 supports monitoring HTTP, HTTPS, SMTP, TCP, IMAP, SSL, Ping, FTP, SFTP, DNS and other internet facing network services. For more information on Site24x7, please visit; follow the blog at, on Facebook at and on Twitter at @Site24x7.

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