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Q4 2024

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Choose the best plan for your business

Free

Ideal for individuals and small teams.

$ 0
billed anually

No. of status pages

  • 1 Free page

Features

Team members

API calls

Notifications

Customization

Automation

Support

Access controls

Page analytics

Status history

Green

Ideal for medium to large organizations.

$10/mo
$ 9/mo
billed anually

No. of status pages

  • 1 Green + 2 Free/Basic pages

Features

Team members

API calls

Notifications

Customization

Automation

Support

Access controls

Page analytics

Status history

Blue

Ideal for enterprises.

$59/mo
$ 53/mo
billed anually

No. of status pages

  • 1 Blue + 2 Free/Basic pages

Features

Team members

API calls

Notifications

Customization

Automation

Support

Access controls

Page analytics

Status history

Add-ons

You must be a paid account holder to purchase add-ons. Multiple units of add-ons can be selected while upgrading, during or after evaluation.

Page and subscribers

  • For every additional Green page: $10/status page/month
  • For every additional Blue page: $59/status page/month
  • For every additional 250 subscribers: $10/unit/month
  • For every additional 250 Auth subscribers: $39/unit/month

SMS credits

  • For every additional 50 SMS credits: $10/unit
  • For every additional 250 SMS credits: $50/unit
  • For every additional 2,500 SMS credits: $500/unit
  • For every additional 10,000 SMS credits: $899/unit

Other products

Site24x7

Continuously monitor uptime and performance for your infrastructure and applications.

View pricing

Site24x7 Digital Risk Analyzer

All-in-one digital risk assessment tool to ensure domain security.

View pricing

Do you have a paid Site24x7 account? See what core Site24x7 StatusIQ features are already part of your current plan.

Frequently Asked Questions (FAQ)

The 30-day, free trial allows you to explore all the features of StatusIQ. If you decide to purchase, you can continue using all the features without interruption. Depending on the number of status pages created, one will remain active under the Free plan limits, while the others will be moved to an inactive state.

Yes. When upgrading, you can also purchase additional status page add-ons. For instance, if you created three status pages during the evaluation, you can buy two additional status page add-ons to enable Green or Blue page features for all your status pages.

Yes, you can upgrade a single status page to the Green or Blue page while keeping the others on the Free plan.

SMS credits are units used for sending SMS alert notifications, providing a reliable way to keep users informed in real time. One SMS consumes one credit. Ten credits can be used during the evaluation period. To get more, you can purchase credits manually or enable the auto-buy option.

Yes, you can allocate variable units of SMS credits and subscribers to different status pages based on your requirements.

The Blue page offers additional features and enhanced capabilities compared to the Green page. While the Green page includes customization options and essential tools, the Blue page provides advanced features, making it ideal for larger organizations with more complex needs.

During the 30-day evaluation period, one Blue page will be available for evaluation.

Yes. You can access custom HTML and CSS as well as SAML to revamp your entire status page.

Yes. To schedule a personalized demo, please fill out this form or contact statusiq-support@site24x7.com.

Yes. You can create and publish multiple status pages and map them to different URL paths in your custom domain.

Yes, our business model is designed to support the needs of small businesses and growing teams, ensuring that the free plan will always be available.

API calls are requests that your monitoring system makes to other systems (websites, servers, etc.) to grab specific data (beyond the web interface view).

Yes. You can add your desired third-party services to your status page, helping you view real-time updates on services that are facing downtime. To add, go to your status page > Component Summary > click the Add Component drop-down, then select Third-Party Component.

Yes. You have the option to integrate your monitoring tools with StatusIQ.

Components are entities of your IT infrastructure. Grouping similar components together on a status page creates a component group.

Subscribers are users who have opted to receive alerts from a status page through either email or SMS, whereas Auth Subscribers are users who have access to an SAML-protected status page.

Yes. If you have already set up a status page in StatusIQ and are now considering migrating from Atlassian, follow these steps.

Paid account holders can increase the number of subscribers by buying add-ons. Free users will have to upgrade their status page to the Green or Blue page. For more details, reach out to us at statusiq-support@site24x7.com.

For online payments, we accept both credit cards (Mastercard, Visa, American Express, and Discover) and PayPal. You can also issue a purchase order by sending an email to statusiq-support@site24x7.com, specifying the quantity required along with your Site24x7 StatusIQ login ID, company name, phone number, and billing address. After order fulfillment, you can pay within 30 days of time.

Components are a specific part of a service or a system, such as a website or a server. They can be added to track and communicate their status in real time.

These are collections of related components, like servers or databases, grouped together for easier management and status updates.

Incidents are unexpected service disruptions, while scheduled maintenance involves planned downtime for updates or fixes, which can be scheduled once, daily, weekly, or monthly; they both can be communicated to keep users informed.

Display the historical record of how often a service has been available to help users and stakeholders understand reliability and performance over a period of time.

Provide a record of past incidents and their resolutions for up to one year.

Provide a record of past incidents and their resolutions for up to five years.

Provide a record of past incidents and their resolutions for up to five years.

This includes showcasing the performance data of services, including response time and uptime percentage, to provide transparency.

Private notes are remarks for internal communication and analysis, during and after incidents, to record insights and improve management of future incidents. A postmortem is a detailed report created after an incident is resolved. It examines what went wrong, why it happened, and how to prevent similar issues in the future.

Templates are pre-written messages in standardized formats that assist teams in swiftly and consistently delivering incident updates to ensure clear communication.

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These are small elements that can be embedded for real-time incident updates on webpages at a glance.

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Templates are pre-written messages in standardized formats that assist teams in swiftly and consistently delivering incident updates to ensure clear communication.

These are small elements that can be embedded for real-time incident updates on webpages at a glance.

These individuals have access to manage and update the status page.

This allows you to fetch real-time information about service statuses, ensuring that the latest updates are always available and can be integrated with other tools and systems.

This refers to individual users or email addresses to be added to receive notifications and updates from the status page.

These users have access to a SAML-protected status page that makes access easier and more secure.

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These users have access to a SAML-protected status page that makes access easier and more secure.

This allows you to add a logo and favicon. For extensive branding, upgrade to our Blue page.

This allows you to add a logo and favicon.

You can personalize the web address (URL) of your status page by choosing a specific name to appear before the main domain name. For example, if the main domain is statuspage.com, customizing the subdomain allows you to have a URL like yourcompany.statuspage.com instead of a generic address.

This allows you to use your own domain name (e.g., status.yourcompany.com) instead of the default status page URL, ensuring secure communication with HTTPS encryption at no additional cost.

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Create your own sender address for email notifications, making them look more professional and trustworthy.

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Personalize the email templates, including design and content, to align with your brand's style and message.

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Choose the colors of various elements on the status page, such as backgrounds, text, and buttons, to match your brand's visual identity or preferences.

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Design the appearance and layout of your status page using code, ensuring it matches your brand's style and enhances the user experience.

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This allows you to use your own domain name (e.g., status.yourcompany.com) instead of the default status page URL, ensuring secure communication with HTTPS encryption at no additional cost.

Create your own sender address for email notifications, making them look more professional and trustworthy.

Personalize the email templates, including design and content, to align with your brand's style and message.

Choose the colors of various elements on the status page, such as backgrounds, text, and buttons, to match your brand's visual identity or preferences.

Design the appearance and layout of your status page using code, ensuring it matches your brand's style and enhances the user experience.

Automatically create incidents and update component statuses based on monitoring data from Site24x7

Automatically create incidents and update component statuses based on monitoring data from third-party monitoring tools.

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Automatically create incidents and update component statuses based on monitoring data from third-party monitoring tools.

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Automatically create incidents and update component statuses based on monitoring data from third-party monitoring tools.

Automatically create incidents and update component statuses based on monitoring data from third-party monitoring tools.

Our standard support package provides access to the Site24x7 community.

This includes assistance via email, community forums, chat, and phone support available Monday through Friday.

Limit the access to your status page based on specific IP addresses, enhancing security by allowing only authorized users to view incident updates.

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Requires users to enter a password to access the status page to ensure privacy and restricted access to authorized individuals.

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Hide your status page from search engine results to maintain privacy.

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This allows users to log in using your company's single sign-on credentials, enhancing security and simplifying access management across different platforms.

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Limit the access to your status page based on specific IP addresses, enhancing security by allowing only authorized users to view incident updates.

Requires users to enter a password to access the status page to ensure privacy and restricted access to authorized individuals.

Hide your status page from search engine results to maintain privacy.

This allows users to log in using your company's single sign-on credentials, enhancing security and simplifying access management across different platforms.

Track how many times your status page has been accessed by users, providing insights into the frequency of visits during incidents or updates.

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This calendar format allows users to subscribe to event updates. It tracks how many times users view or access your status page from iCalendar.

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RSS feeds are a format for delivering regularly updated web content. They track how many times users view or access your status page from RSS feeds.

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Display the timeline of changes in the status of services or systems, helping users track past incidents and performance trends over time.

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Track how many times your status page has been accessed by users, providing insights into the frequency of visits during incidents or updates.

This calendar format allows users to subscribe to event updates. It tracks how many times users view or access your status page from iCalendar.

RSS feeds are a format for delivering regularly updated web content. They track how many times users view or access your status page from RSS feeds.

Display the timeline of changes in the status of services or systems, helping users track past incidents and performance trends over time.

This allows you to add third-party components, which are external services you rely on, so you can show their status along with your own for complete monitoring.

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This allows you to add third-party components, which are external services you rely on, so you can show their status along with your own for complete monitoring.