
-Eric Rosenberg Director of Business Intelligence and Finance BHM Healthcare SolutionsWe contracted Site24x7 for on-site training session to learn how to use the tool to properly monitor and manage our various IT systems. This turned out to be an invaluable experience. Now we have gone from utilizing about 25% functionality of the tool to 90% functionality. Site24x7 has been a fantastic addition to our toolbox and the training we received was second to none. We’re glad we signed up.
Site24x7 Training
Do you want to be a Site24x7 expert? Stop scratching the surface. It’s time to unlock the hacks, shortcuts, and best practices that separate casual users from true pros. Join our live training sessions for practical, hands-on walkthroughs and get answers straight from the people who know the platform best. No theory. No fluff. Just the know-how you need to master Site24x7.
The free online Site24x7 training series runs every Tuesday from Sep 02 to Sep 30, 11:00 AM to 1:00 PM EDT, covering a new topic each week across five sessions.
Agenda
Sep 02nd: Introduction and deep dive into website monitoring, RUM, StatusIQ, and DRA
Session 1:
Getting started with Site24x7
- Overview of Site24x7
- Common terminologies
- Monitors and monitor groups
- Licensing types
- Account settings
- User and alert management
- Configuration profiles
Session 2:
Website, synthetic and internet services monitoring
- Website monitoring: configuration and working
- Synthetic monitoring:
- Website monitoring
- Synthetic monitoring
- API monitoring
- Other internet server monitors
Session 3:
Web security monitoring
Session 4:
Real User Monitoring (RUM)
Session 5:
Digital Risk Analyzer and Incident Communication with StatusIQ
- Vendor and third-party risk assessment
- Communicating incidents with StatusIQ
Sep 9th: Infrastructure monitoring, custom plugins, and cloud cost management
Session 1:
Agent-based infrastructure monitoring
- OS and platform support
- Monitoring Microsoft applications
- Process and services monitoring
- Resource check profiles
- Bulk deployment methods
- IT Automation
Session 2:
Container and Kubernetes monitoring
Session 3:
Database monitoring
Session 4:
Plugins
- Out-of-the-box application services support
- Plugin template configuration
- Creating custom Linux and Windows plugins
Session 5:
Cloud monitoring
- Public cloud platform and service support (Azure, AWS, GCP, and OCI)
- Discovery and metrics configuration
Session 6:
Cloud cost management
- Overview of ManageEngine CloudSpend
- Spend analysis
- Recommendation reports
Sep 16th: On-Premise Pollers, network, and virtualization monitoring
Session 1:
On-Premise Poller overview
- Prerequisites, installation, and configuration
- High availability setup
Session 2:
Network monitoring
- Adding network devices
- Device templates
- Topology and layer-2 maps
- SNMP traps
- Custom SNMP monitoring
Session 3:
Network traffic monitoring and configuration management
- Exporting flows (NetFlow, JFlow, and sFlow)
- Configuration compliance, and firmware vulnerability management
- Network automation with configlets
Session 4:
Cisco IPSLA monitoring
- VoIP and WAN monitoring
- Cisco switch stack and WLC monitoring
Session 5:
SDN monitoring
- Cisco Meraki monitoring
- Cisco ACI monitoring
- VMware VeloCloud monitoring
Session 6:
IP address management (IPAM)
Session 7:
Virtualization monitoring
- VMware monitoring
- Nutanix monitoring
Session 8:
Backup monitoring
- Veeam Enterprise Manager monitoring
- Azure backup appliance monitoring
Sep 23rd: Application performance monitoring and log management
Session 1:
Introduction to APM Insight
- Supported languages and environments
- Features: Traces, exceptions, database metrics, service maps, and more
- Distributed tracing
- Key transactions setup
- Agent configuration profile
- Mobile APM
Session 2:
Custom instrumentation
Session 3:
Log management
- Supported log types
- Creating a log profile and custom log type
- Query language
- Setting up alerts on log events
Sep 30th : Reports, dashboards, advanced configurations, alerting, mobile apps, and more
Session 1
Reporting and insights
- Building custom reports and dashboards
- SLA and pre-built reports
- Scheduling reports
- Report settings, including SLA and business hours
- Zoho Analytics integration
Session 2
Monitor management at scale
- Importing and exporting monitors
- Applying bulk actions
- Capacity planning
Session 3
Advanced configuration and integrations
- Organizing with tags
- Using global parameters
- Designing email templates
- Configuration rules
- Third-party integrations
Session 4
Incident and alarm management
- Introduction to Alarms tab
Monitor management
- Navigating the alarms tab
- Setting up maintenance windows
- Audit logs, alert logs, and log reports
Session 5:
Monitoring on the go
- Android and iOS apps
- Mobile, tablet and TV apps
The entire training track is designed to help our customers get the most out of the Site24x7 experience.
Mode: Live and instructor driven
Type: Paid
No of Sessions/Duration: Completely customizable. Not limited to the topics shown below.
Site24x7 General
- Key concepts and terminologies
- Personal/Account settings
- Subscriptions
Reports and dashboards
- Custom Dashboards
- Custom Reports and Advanced Analytics
- Report Settings (Schedule Reports, SLA Settings, and Business Hours)
Site24x7 Admin Track 1
- Inventory (Add monitors, Monitor Groups, and Import/Export Monitors)
- Alerts and User Management (Users, Alerts, and User Alert Group)
- Configuration Profiles (Location Profile, Threshold and Availability, Notification Profile, and Email Template)
- Third-party Integrations
- Share (Operations Dashboard and Public Reports)
Site24x7 Admin Track 2
- Inventory (Bulk Actions and Configurations Rules)
- Alerts and User Management (Attribute Alert Group)
- Configuration Profiles (Web Tokens, OAuth Providers, Global Parameters, Credential Profile, and Metric Profile)
- Anomaly Settings
- IT Automation
Web Monitoring
- Website monitoring and available configurations
- Synthetic monitoring (Record transactions/upload selenium scripts)
- REST API transaction monitoring (Adding API steps/importing API definitions)
- Monitor internet protocol-based services like DNS, FTP, WebSocket, SMTP, and more
- Website security-related monitors (Defacement, SSL-certificate expiry, Blocklist check, and more.)
Server Monitoring and Logging
- Server agents (Supported platforms and deployment methodologies)
- Supported Plugins
- Writing custom plugins for Linux and Windows
- Configurations (Resource Check Profile and Plugin Template Configuration)
- Log monitoring (Log Profile, Log Types, Saved Searches, and other settings)
Network and NetFlow monitoring
- On-Premise Poller installation and network discovery
- Device Templates and SNMP Trap Processing
- Supported network flows
- Configuring commands to export flows to Site24x7
Site24x7 APM and Real User Monitoring
- APM language agents
- Distributed Tracing, Custom Instrumentation, Thread profiling, and more
- Configuration (Agent Configuration, Key Transaction Configuration, Milestone Marker, grouping similar transactions, and more.)
- RUM overview
- RUM metrics and snapshots
Get in touch with our training team to learn more and register.
Certification Program
Become a certified Site24x7 user by taking part in our certification program. You can choose to be a Site24x7 Professional or a Product Expert certified user, and have your experience and skills speak for themselves.
Site24x7 Professional
Will gain expertise in basic product knowledge and capability to understand complete functionality of all the modules.
Site24x7 Product Expert
Advanced product knowledge that includes troubleshooting techniques, and certified to offer Site24x7 training and implementation for end users.
Email us at certifications@site24x7.com for more information.