Help Docs


If you haven't taken the plunge to try Site24x7, here's how you can get started. Here, we'll discuss about how Site24x7 works for you and introduce you to our main concepts and features. The various articles listed here will give you an insight on how each of these concepts work in sync to help you create an optimal monitoring environment.


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To start with,

Website Monitoring

Set up website, synthetic transaction, and REST API monitors to measure performance of websites, web transactions, DNS, SSL/TLS, FTP servers, WebSockets, and much more. Get your sites checked against popular blocklists, ensure the security of your webpages, and more.

Cloud & Virtualization Monitoring

Measure parameters of your Amazon Web Services (AWS), Azure services, Google Cloud Platform (GCP) services; VMware ESX/ESXi monitor, VMware VMs, vCenter monitor, and docker containers.

Server Monitoring

Monitor performance of Windows, Linux, FreeBSD, and OS X servers; Microsoft applications like IIS, SQL; and Linux applications like docker, SMART disk, and Hadoop. Read more on agent security.

Application Performance Monitoring

Measure the availability and performance of your Java, .NET, Node.js, PHP, and Ruby on Rails applications. Monitor end-user experience by integrating APM Insight with real-user monitoring.

Network Monitoring

Monitor the performance of network devices from different vendors. Use device templates, custom SNMP monitoring, topology maps, layer 2 maps, SNMP trap processing, health dashboard, and more.

Network Traffic Monitoring

Obtain complete visibility into your network traffic and bandwidth usage in real time. Identify traffic peaks, top applications, and conversations using different flow technologies like NetFlow, J-Flow, and sFlow.

Network Configuration Manager (NCM)

Track your network device configuration changes, automate and schedule backups, compare or restore configurations, check for unauthorized changes, and receive instant alerts via email, SMS, voice call, or third-party integrations.

Cisco Meraki Monitoring

Monitor the availability and performance of Meraki network devices, including Cisco Meraki cloud controllers, switches, cameras, security devices, and wireless devices using SNMP or REST APIs.

Log Management

Collect, consolidate, index, search, troubleshoot logs from different servers, applications, and log frameworks. Automatically discover and manage critical log data with instant alerts.

Plugin Integrations

Monitor your entire tech stack by installing our ready-to-use 100+ plugin integrations or build your own using Batch, PowerShell, VB, and DLL scripts for Windows and Python and Shell for Linux.


Maximize the performance of your customers' services using one tool. Manage a multi-tenant set-up and view the status of all monitors across customer accounts with a unified licensing model.

More than just monitoring

Alerts: Receive alerts about critical issues and status changes from your choice of email, SMS, phone call, or push notifications to notify on-call operators. 

Threshold profiles: Create threshold profiles and set limits to all your key monitoring parameters. These profiles help alarms engine to decide whether or not to trigger alerts.

IT automation: Auto-resolve performance degradation issues and threshold breaches. The Site24x7 alarms engine continually evaluates the system events for which thresholds are set, and executes the mapped automation when there is a breach.

Third-party integrations: Receive alerts on integrated applications, including ManageEngine's Alarms One and ServiceDesk Plus, as well as third-party applications like Zapier, Slack, Microsoft Teams, and Jira.

Reports: Gather performance data of resources monitored and generate numerous reports, including SLA, FQDN, monitor group-based, availability, performance, and summary reports.

Custom dashboards: Bring together various key metrics from every tier of your infrastructure, all in one place with custom dashboards.

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